6 Practical Tips When Taking Personal Loans

Personal loans are a quick way to get money for a short-duration financial need. You can use it for refinancing a large credit card bill, paying for a medical emergency or to pay for lumpy expenses like children’s school fees. While personal loans provide a convenient way to convert large expenses into easy EMIs, there are some important things to keep in mind.

Based on our experience of servicing and interacting with thousands of customers applying for personal loans at Credy, we have compiled these 6 practical tips to keep in mind when taking personal loans. It will help you save money, improve your credit score and satisfy your financial requirement without causing stress.

1. Know the Need

Personal loans are easy to manage when there is a specific expense that the money is used for. The expense can be for various needs – consolidating different loans & credit card dues, family occasions, medical emergency, lifestyle expenses like travel and so on.

Having a specific expense in mind has the following benefits:

  • One-time nature: you know that the important family occasion won’t come again for some time or that the medical emergency was an exception. This allows you to pay back the EMIs with your monthly disposable income once the expense is taken care of.
  • Knowing the loan terms: when you know the need, you know how much amount you need and for how long. If your credit card bill is Rs 40,000 and you want to convert that into EMIs via a personal loan, you know the loan amount should be Rs 40,000.

Customers who do not have a specific need in mind when taking a personal loan eventually end up

  • Confusing loans with income – a personal loan is not a source of income. You have to pay it back, with interest. Taking a personal loan repeatedly because your monthly expenses are more than your monthly income is eventually going to lead to large interest expenses, delays and eventually a poor credit score.

2. Choose the Right Lender

There are many loan options – banks, NBFCs, online lenders, informal money lenders and so on. Not all are same, and not all would offer what your unique circumstances require. Identify your priorities – is it getting the money quickly? Is it having flexibility in loan terms and repayment options? Or is it saving interest cost? Here are some useful guidelines:

  • Speed: If you need fast loans, you should pick lenders who have an online process. Online process doesn’t just mean having a website application. Check what their KYC process is, check how they take documents and signatures on documents etc. The speed that an online process gives, a paperwork-heavy and manual process will never be able to give.
  • Interest Rates: You should evaluate for yourself if interest rates are a major concern for you. Small ticket personal loans are generally less sensitive to interest rates. For e.g. if two personal loan options have 3% difference in interest rates, total interest paid on a Rs 50,000 6 month loan would be different by less than Rs 500!
  • Customer Support & Transparent Process,: This is probably the most important. A lot of lenders have hidden terms, undisclosed steps and third-party dependencies. The last thing you want in case of an urgent need is the lender telling you the process is stuck in some other department and no one can help. Rest all being the same, go with lenders who have an easy process and helpful customer support.

Based on your needs, you may prefer a lender who is fast and gives good service than a slower option with long opaque processes.

3. DON’T Overborrow

Customer support: But sir, why do you want just Rs 50,000? Your loan is approved for Rs 2,00,000

Me: Umm.. because I have to pay interest?

This actually happened when I got a call from a loan company after I checked out their website. Loan companies will always want to give you a loan higher than your need. For them its simple economics – their processing costs are almost the same whether the loan is Rs 50,000 or Rs 2,00,000. So why not give the customer higher amount and earn more?

As a customer, you have to make sure you borrow only the shortfall you have. Only the amount that you are lacking. This requires discipline, just as most financial best practices do.

Another way a lot of our applicants end up overborrowing is trying to pay off one loan with the other. DON’T do that. You will end up churning loans and enter a debt trap. Borrow what you need. Anything more is giving your hard-earned money for free to lenders. At Credy, when we reject such applications, we advise customers to avoid getting into a debt trap.

4. Ask For Detailed Loan Terms

Loan terms are not always very clearly communicated by the lender. You should ask for a one-pager of loan terms that covers things like

  • Processing fees & interest rates
  • Late fee structure
  • Prepayment fee and eligibility
  • Loan recall clause
  • Cheque bounce charges
  • Legal charges

You should calculate the amount of total late fees that you will have to pay if you are 1 month late. Make sure late fees and lender’s terms are reasonable and not like that of a “loan shark”.

5. Protect your Sensitive Data

A lender has access to a lot of your sensitive data. Make sure to ask them why they require that data and how securely is it stored. Here are some guidelines

  • Use trusted websites: If you are going for an online loan, check the content on the website, contact information and details of the company management. Make sure that the website URL has https:// and a green address bar like this:

Screen Shot 2017-11-21 at 9.52.27 AM

  • Ask what your information is going to be used for: Not knowing how your data is going to be used can be risky for you. For e.g. sharing information like Aadhaar, PAN, credit card numbers etc. for no good reason is unadvisable. Some websites forward your leads to other companies without informing you. When those companies make a query on your credit score via your PAN, your score goes down. And you don’t know how many hits will happen!
  • Protect your Aadhaar:
    • When giving your Aadhaar details to a company check if they are licensed to verify your Aadhaar number. For e.g. Credy has implemented controls around Aadhaar data to be compliant with UIDAI and Govt. of India guidelines and is licensed with Khosla Labs to verify customers’ identity via Aadhaar.
    • Never store your Aadhaar number on your mobile phone. Remember: Aadhaar Number + Mobile OTP = Your Signature So if you lose your phone, and it has your Aadhaar number on it, someone can pose as you and sign a document or do KYC as you.

6. Repay on Time & To The Right Party!

This sounds obvious but sometimes is hard to implement. If you are facing financial troubles and don’t have the money to pay the personal loan EMI, you can do two things

  • Cut down any extra costs. Look closely at your expenses – there must be some expense that is avoidable at this point in time.
  • Borrow from friends just for the EMI payment. Don’t go for an additional loan. Borrowing EMI amount from friends and paying ensures that your credit score is not affected. A bad credit score will ruin your chances of getting loans in future and cause considerable stress and cost in arranging finances from alternative sources.

Be careful to ensure you make repayments to the right party. Be extra careful when making cash payments. We had a customer who was paying his EMIs regularly in cash to a bank agent. Later he found out that the agent was not depositing the cash on time and using it for his own expenses! The customer’s credit history got permanently damaged because of that.

Make sure of the following when paying by cash:

  • Check for some company identification of the collection agent
  • Ask for a payment receipt/email to be sent after you make the payment. If the receipt is not received within 48 hrs, escalate the issue.

Take care of above to a get a good deal on your personal loan without affecting your long-term creditworthiness.

Let us know in comments if these tips were helpful!

Harshit S Vaishnav
COO & Head of Credit,

Credy is a Bangalore based online platform that provides fast online loans for multiple requirements like credit card refinancing, education expenses, medical emergencies etc. We aim to be a trusted and responsible lender, and believe that educating the customers about best practices is important.

NBFCs : The present scenario (Part I)

In the present economic system of India, NBFCs (Non-Banking Financial Companies) have assumed a significant role in providing accessible and affordable financial services. We will be covering NBFCs in a series of articles. This article (Part I) will focus on the present status of NBFCs in India and try to understand how they have become a vital player in financial inclusion.

As per the RBI, an NBFC is a company registered under the Companies Act, 1956 engaged in the business of loans and advances, acquisition of shares, stocks, bonds, debentures or securities issued by Government or local authority or other marketable securities.

Source: RBI

With the focus of Non-Banking Finance Companies on segments neglected by banks (non-salaried professionals, individuals, traders, transporters and stock brokers), and with the ongoing stress in the public-sector banks due to mounting bad debt, NBFCs have had a lucrative opportunity to expand their presence in the Indian financial story. The RBI, in line with the growing importance of NBFCs, has a separate Department of Non-Banking Supervision, the vision of which is “to have a strong, robust and vibrant NBFC sector, complementing the banking sector”. As per an MCA report (March’14), 36,347 NBFCs exist in India. Out of these, 11,682 (32.14%) were registered with RBI as of Mar ’16. Here are some key data points related to NBFCs –

  • The aggregate balance sheet size of the NBFCs sector expanded by 14.5% during 2016-17 as compared to 15.5% during 2015-16.
  • Loans and advances increased by 16.4% and investments increased by 11.9% in March 2017, YoY
  • Whereas the banking sector has had an average NPA of around 10% in 2016-17, NBFCs have done a better job of managing risk by capping the sector’s NPAs at around 4.5%
  • Overall, NBFCs were on their way to setting a record of a robust growth of 19–22% CAGR in retail credit to reach an AUM of approximately 6.044 trillion INR by March 2017.
  • NBFCs have contributed to growth consistently over the past decade. For example, the contribution of NBFCs to commercial banking assets increased from 8.4% in 2006 to 14%+ in March 2015. Similarly, NBFC sector on an average witnessed a CAGR (Compound annual growth rate) 22% during the period between Mar ’06 and Mar ’13, with NBFCs growing faster than banking sector in most of the years
  • It was surprising to note that NBFC sector clocked a growth of 25.7% in 2011-12 although GDP growth decelerated to 6.3% in 2011-12 from 10.5% in 2010-11 (counter-cyclical movements)
  • Similar to the trend in recent years, over an extended period of time, NBFC credit grew more rapidly as compared to the banking sector – NBFC credit witnessed a CAGR of 24.3% during the period between Mar’07 and Mar’13 as against 21.4% by the banking sector.
  • Infrastructure Financing: The quantum of infrastructure finance provided by the NBFC sector witnessed a CAGR of 26.2% during the period between Mar’10 and Mar’13. In absolute terms, NBFC finance to infrastructure increased from Rs.2228 billion to Rs. 4479 billion in the mentioned period. NBFC finance to infrastructure accounted for 35.8% of their assets as of March 31, 2013, while in the case of banks it was a mere 7.6%.
  • Loans Against Property: Low turnaround time and easier documentation has allowed NBFCs to invest assets in multiple segments, especially small-scale industries and MSMEs. According to a recent CRISIL report, loan against property segment for SMEs is expected to grow by Rs. 5 lakh crore by 2018-19 and NBFCs are expected to contribute nearly half of this.
  • Market Perspective: has also been bullish. “Incrementally, in recent times, investors are allocating more to NBFCs, as compared to banks. Off late, NBFCs have outperformed banks,” said Gautam Chhaochharia, head of research at UBS Securities India Pvt. Ltd.

The success of NBFCs can be clearly attributed to their better product lines, lower cost, wider and effective reach, strong risk management capabilities to check and control bad debts, with a better understanding of their customer segments. Recent reforms have been on the lines of ‘rationalization’, i.e. stricter rules for NBFCs that have a significant impact on the economy to keep the negative effects of Shadow Banking in check, while providing certain easy passes to NBFCs that don’t systematically impact the Indian economy, thereby allowing them to solve real problems without the possibility of any major threat to the economic operations.

The next series of article on NBFCs will highlight upon the drawbacks that NBFCs are facing. Credy is actively partnering with NBFCs and helping improve lending processes through automated borrower sourcing, profiling, authentication, agreement signing, repayment management, legal processing etc. Automating processes to every extent possible and building better credit underwriting algorithms to increase accuracy and speed are critical for a healthy credit business.

Abhishek Ranjan is a Research and Policy Analyst to Members of Parliament (MPs) Mr. Ninong Ering and Mr. Dilip Tirkey. He is also working as a Consultant to DTSRDF and University of Chicago’s Delhi Center for Anubhav Lecture Series and is a Policy Consultant for FinTech start-up Credy. Earlier, he was a LAMP Fellow and graduated in Engineering from Manipal Institute of Technology.

The mechanics behind RBI rate cut

RBI announced a Repo rate cut by 25bps. The Repo Rate was reduced from 6.25% to 6% after the Monetary Policy Committee of RBI meeting, as was widely speculated before the meeting. In this post, we will try and understand the reasons behind the rate cut. To understand the reasoning, it is essential to know the relation between inflation and repo rate.

Repo rate is used by RBI to influence the short term money supply in the economy. It is the (fixed) interest rate at which the Reserve Bank provides overnight liquidity to banks. RBI uses the Repo rate as a lever to influence inflation in the country.

Inflation and Repo Rate (Source)

Inflation is a lagging indicator in response to the repo rate changes. The inflation rate typically reacts inversely changes in the repo rate.

If the inflation rate is higher than the limits targeted by  RBI, the RBI looks to increase the repo rate so as to encourage banks to increase the lending rates/savings rate for its customers. This, in turn, encourages the customers to consume less and save more. Similarly, when the prices are stable over time, RBI sometimes decreases repo rate to encourage private investments and thus help in increase in growth rate of GDP.

Since 2016, RBI has embraced inflation targeting as an official policy, in collaboration with Ministry of Finance. The RBI and the Government, have decided the inflation target between 5th August 2016 to March 31, 2021, 4% with an upper and lower limit of 6% and 2% respectively. In fact, the Monetary Policy Committee would be entrusted with the task of fixing the benchmark policy rate (repo rate) required to contain inflation within the specified target level.

India has been going through a period of historically low inflation. The latest CPI numbers released for June 2017 show that YOY inflation went to 1.54%, much below the target lower rate of 2%. Prices of food and beverages have been under deflation since May 2017, with YoY growth going to -1.1% in June. It is worth noting that the infamously expensive pulses have gone back to their price levels of June 2015, after recording a massive drop of 22% YoY.

While disinflation has been observed over the past few month, it is not clear if it transitory or structural. A reduction in repo rate would lead to increase in prices, and RBI assesses risks of steep price rise, as well. However, with the reducing inflation trend observed in various commodities and a strong monsoon season this year, the RBI had room to reduce the Repo rate.

This article is written by Vishu Agarwal. He is a policy enthusiast who follows India’s economic and monetary policies very closely.

m-Aadhaar: The Paradigm Shift


UIDAI, which is the authority established to issue Aadhaar numbers, has launched the m-Aadhaar app for mobile users that will allow users to carry unique identification profile on mobile. Users can download their Aadhaar number profile on their Android smartphones and will therefore not require hard copies of the card, wherever applicable.

It allows the user to carry their Aadhaar demographic information, i.e. name, date of birth, gender, address and the photograph linked with their Aadhaar number, on their smartphones.

In one shot UIDAI has addressed a lot of privacy concerns regarding Aadhaar. Now people don’t need to store their Aadhaar number unprotected on their devices, as the m-Aadhaar app comes with a password protection. It is not advisable to store your Aadhaar number without password protection on your mobile anyway. Also, you can conveniently lock your biometrics from your smartphone, which will give a lot of comfort to people who are worried about their biometric information being abused.

Aadhaar based e-KYC had a challenge, which many of us have faced, that the OTP SMS gets delayed by the order of minutes regularly, and for hours on occasions. Given the millions of OTPs which UIDAI serves every day, this is understandable. Now that problem is solved by the TOTP feature on the application, instead of waiting for the OTP SMS to arrive, you can just go to the application and get the TOTP and use it for e-KYC purposes.

Even with the push of Government and the digital nature of Aadhaar, people were using Aadhaar with its hard copy all the time. Now, with the m-Aadhaar application, Aadhaar has truly gone digital. Gone would be the days when people carry hard copies of their identity and address proofs.

As the smartphone penetration is all time high, with the numbers nearly reaching 400 million and an equal number becoming literate digitally; this will increase the feasibility and adaptability of Aadhaar platform. Especially in the context of the last 8 months, the acceptability of smartphone as a gateway for digital payments has opened the scope further. Now with the launch of m-Aadhaar, the services now offered will suit to the demand of the customers. These services can be directly accessed via their 12 digit Aadhaar number on just a single tap of their smartphone. We are heading towards an India where all services can be assessed and granted with a single tap.

Abhishek Ranjan is a Research and Policy Analyst to Members of Parliament (MPs) Mr. Ninong Ering and Mr. Dilip Tirkey. He is also working as a Consultant to DTSRDF and University of Chicago’s Delhi Center for Anubhav Lecture Series and is a Policy Consultant for FinTech startup Credy. Earlier, he was a LAMP Fellow and graduated in Engineering from Manipal Institute of Technology.

GST and financial services

On 1st July 2017, Hon’ble Prime Minister launched GST (Goods and Services Tax) from the Parliament of India. He lauded it as the step for the economic integration of India. This single tax reform is a new hope for our energized and growing economy. GST is about the vertical and horizontal integration of all indirect taxes in India. It will have long reaching impacts on the access to financial services which have been analyzed further.

Tax on financial services transactions such as banking transactions (credit card payments, fund transfer, ATM transactions, processing fees on loans etc.), mutual funds, insurance and the stock market has increased from the previous 15% to 18%, making them marginally costlier. It would have an inflationary impact in the near future. But many experts are hopeful that the increase in cost may not last in the long run as banks will pass on the benefit of input tax credit, under GST, to their customers. 


Ninety percent of the products in the service sector were placed in the 18% bracket, which is a marginal increase but is expected to reduce complexity in the transaction and improve ease in availing of input credit. Out of all services, 63 have been put on a negative list, which is exempt from tax.

Mutual fund distributors earning up to Rs. 20 lakh will remain exempt from GST, while those earning more will see their tax rate increased from 15% to 18%. The hike from 15% to 18% will apply to the insurance sector as well.

In stock trading, the brokerage would have increased taxes. Depending on the volume of trades, the brokerage can be a maximum of 1% for a transaction value of Rs10,000.

As per Vinod Kothari Consultants, on the matter of loans coming under GST, they say that the definition of goods and supply under sections 2(52) and 2(102) of the CGST Act, exclude money to money transactions. Loan transactions being money to money transactions are therefore not subject to GST.

Further, the GST Council has also exempted money to money transactions in the Schedule of GST rates for services Entry 8 of the list of exempted services states. Therefore, interest charged on loan transactions shall not be subject to GST.

To conclude, with the arrival of GST, financial services transactions have become dearer but in the long run service providers will pass the benefits to consumers. We must embrace GST era with positive spirits!

Abhishek Ranjan is a Research and Policy Analyst to Members of Parliament (MPs) Mr. Ninong Ering and Mr. Dilip Tirkey. He is also working as a Consultant to DTSRDF and University of Chicago’s Delhi Center for Anubhav Lecture Series and is a Policy Consultant for FinTech startup Credy. Earlier, he was a LAMP Fellow and graduated in Engineering from Manipal Institute of Technology.

Banking Penetration in Tier 2 Cities

Cities are considered to be the engines of growth. These cities provide ample economic opportunities to the people and help in escalating economy overall. Realizing this, Indian government has recently started a thrust to build 100 smart cities in India.

Historically, India is gifted with four metro cities but they are already overpopulated and congested. Attempts are being made to rewrite the growth story via tier 2 cities now. India has 50+ cities with more than a million people. They carry the hopes and aspirations of the new India. These cities are able to provide employment, education and higher standards of living, compared to the rural cities.

When the Government came up with Smart Cities Plan in 2015, the idea was to develop growth centres in each of the Indian state which will expand to nearby regions also. Already state capitals have developed into economic centres where an aspirational class is thriving. With 50+ cities having more than a million population like Jaipur, Patna, Guwahati, Bhuwaneshwar, Kochi,etc. people have changed a lot from last decade. Now they travel through air, communicate via mail or mobile, travel to foreign for holidays, read and speak in English, want to work in MNCs, etc. These cities are positively engaging with their demographic dividend to reap the benefits. Already Internet penetration in urban areas is around more than 50% and mobile connectivity is higher than ever, and with Union Budget focusing on new airports construction the rate of growth of tier 2 cities will be high in coming times.

Moreover, these cities are attracting investments and are left with wider opportunities for business. However, these cities still do not have financial services infrastructure. Easy and affordable access to credit is still not available. There are 141 thousand banking branches in India. Out of this 29 thousand are in Metro cities, while 26 thousand are in other urban areas. However, only 5 crore people live in the four metro cities compared to 34 crore people living in other urban areas. Banking penetration is 7 times lesser in other urban areas compared to Metros. This is not to say that Metros have adequate banking facilities. Several pockets of slums in these cities have little or no branches, and the banking experience well off people is still far from hassle-free. However, the situation in Tier 2 cities is much worse. Without a proper banking infrastructure it is not possible for these cities to fuel the next stage of growth in India. With increasing internet penetration, FinTech companies could replace the traditional banks providing banking solutions to the population living there.

With the Government also focusing upon Rurban Mission (Rural-urban continuum fringe), there is possibility of cities growing along with attached rural areas which will provide boost to the Indian economy by creating jobs and opportunities. Tier 2 cities have the best chances to become pragmatic solution to present day problems of economy, the Government needs to invest positively and pragmatically in these areas.


Abhishek Ranjan is a Research and Policy Analyst to Members of Parliament (MPs) Mr. Ninong Ering and Mr. Dilip Tirkey. He is also working as a Consultant to DTSRDF and University of Chicago’s Delhi Center for Anubhav Lecture Series, and is a Policy Consultant for FinTech startup Credy. Earlier, he was a LAMP Fellow and graduated in Engineering from Manipal Institute of Technology.

Financial Inclusion in India


According to the Committee on Financial Inclusion headed by Dr. C. Rangarajan, Financial inclusion may be defined as the process of ensuring access to financial services and timely and adequate credit where needed by vulnerable groups such as weaker sections and low income groups at an affordable cost. But the major question remains whether it has been achieved after regular efforts made by the Government? Are citizens financially included now? Were they able to get credit when they needed it?

Data from the World Bank would  (see here) says that as of 2014, nearly 53% of all Indian population has access to bank accounts. This is before the launch of the Jan-dhan Yojna which led to 28 crores new account opened by banks. This coupled with the natural increase in number of accounts and the push by the Government via the demonetization exercise in November 2016 has led to large population of India with access to bank accounts.

However, as Dr. C. Rangarajan points out in his definition, a key aspect of Financial Inclusion is timely access to credit. In the context of credit access it was found that only 7.7 % population borrowed from financial institution while the rest relied on informal means from private lenders or friends. The situation is much worse when viewed from the prism of rural credit access. Farmers and weaker sections are unable to raise money in the hours of need leading to their distressed conditions. Although the Jan Dhan Yojna increased the spread of banked families, it still does not solve the problem of credit access.

In reality, traditional banking facilities are ill-equipped to service the large population of India, and hence large sections of society are flocking to informal means of credit.  In order to get a simple loan, a person may have to get involved in many paper-works and could potentially take months time. Traditional banking institutions due to their high fixed costs are not able to service the credit needs of the credit-hungry population. It is in part due to these problems that RBI is promoting alternate institutions to provide credit via platforms like Peer-to-peer lending platforms. Given the recently controlled inflation levels, RBI’s push is to decrease interest rates, thus such platforms present a good opportunity for investing and earning returns, leading to a win-win scenario for both lenders and borrowers. Peer to peer lending is set to help India finally achieve financial inclusion for its population.


Abhishek Ranjan is a Research and Policy Analyst to Members of Parliament (MPs) Mr. Ninong Ering and Mr. Dilip Tirkey. He is also working as a Consultant to DTSRDF and University of Chicago’s Delhi Center for Anubhav Lecture Series, and is a Policy Consultant for FinTech startup Credy. Earlier, he was a LAMP Fellow and graduated in Engineering from Manipal Institute of Technology.